Shipping Policy

Mei Foods understands the importance of ensuring that all our authentic foods and products reach our customers in the finest, original, and safe condition.
Mei Foods' Commitment to Quality Shipping

Mei Foods understands the importance of ensuring that all our authentic foods and accessories reach our customers in the finest, original, and safe condition, exactly as we procure them from manufacturers across India. Our manufacturers across India handle the packaging of all products, while our responsibility lies in gathering and delivering these products to your doorstep.

Partnerships with Top Courier Services

We have established partnerships with the world's leading courier services to ensure that all orders are shipped with utmost care. Customers can find the exact shipping slot for their orders on the checkout page. Free Delivery is available for orders above ₹999 within India, although it does not apply for orders shipped from India to other countries.

Address Amendments and Shipping Conditions

Changes to shipping addresses can only be made within 6 hours of placing an order. Once an order is dispatched, no changes can be made, even if it's within the 6-hour window. In unavoidable situations requiring a change in address post-dispatch, an additional charge for the amendment will apply. If an order is returned to our facility due to an address issue, customers have the option to have the order reshipped to a corrected address, requiring partial payment from the original order value along with shipping charges for the replacement shipment.

Shipping Policies for Indian Orders

Mei Foods delivers PAN INDIA to more than 2500 cities and 30000+ pin codes across India. Orders will typically be dispatched within 48 hours, with the exception of orders received on Fridays, which may take up to 68 hours to dispatch due to weekend delivery schedules. Transit time for delivery within India usually ranges from 3-5 working days. In most cases, orders from Tamil Nadu will be delivered on the second day of dispatch, with rare cases taking up to 4 days. Mei Foods provides Free Delivery across India for all products, subject to a minimum purchase order value specified on the website.

Shipping Policies for International Orders

For international orders, Mei Foods processes orders India within 3 days, with processing times varying during festive seasons. Delivery times may also vary depending on the country of delivery. Customers outside India may be required to pay duties and taxes, with additional customs duties for specific countries listed under each product. Mei Foods assists customers with customs clearance, but customers are responsible for paying any additional duties for their respective countries.

Dairy Product Warning:

Please be aware that milk sweets and dairy products like Ghee cannot be sent to the UK or any European countries due to customs regulations. Alternatives or refunds will be provided for these items if included in orders to these countries.

Nuts Product Warning:

Please note that products containing nuts cannot be sent to the UK due to strict customs regulations. Alternatives or refunds will be provided for these items if included in orders to the UK.

Shipping Lead Times

For detailed shipping lead times, customers can check the product page or checkout page. The expected delivery date for pre-book orders will be specified accordingly.